Return & Exchanges
Thank you for purchasing our products on saintvanity-shop.com
To be eligible for a refund, you must request a return within 3 business days of the delivery date to receive a replacement. The product must be in the same condition in which it was received , intact and undamaged in any way.
Return Procedure
Please contact us before proceeding with the return . Our support team will review your request and provide you with a form to complete .
Evaluation and Refund
Once we receive the item, our team will carefully inspect it and initiate the refund process.
The refund will be made to the same payment method used for the purchase.
For credit card payments, your refund may appear on your statement within 5-10 business days , depending on your bank.
Check immediately upon receipt
Upon delivery, we invite you to:
- Carefully inspect the contents for any physical defects or shipping damage.
- Verify that you have received the correct products
Damaged products must be reported within 3 business days of delivery to obtain a replacement.
Shipping Costs and Additional Costs
- Return shipping costs are the responsibility of the customer
- Original shipping charges , customs duties and import taxes are non-refundable.
Contacts
If you have any doubts or further questions, please do not hesitate to contact our customer service :